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We love hearing from our customers

Kind words from gracious customers

We’ve served more than 10,000 orders since 2016, and more reviews are available on Amazon.com, Facebook and our product pages

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Our promise to you

Your trusted source of authentic Japanese matcha

We know each of our sources and suppliers in Japan, and we are confident that we provide the best price-to-quality ratio for matcha available online.  We want to help you love matcha just as we do, so at Naoki Matcha you will not find any wild health claims, crazy markups or misrepresentation. We just want you to enjoy matcha in your favourite way.

If for whatever reason you are unsatisfied with your order, talk to us and we will be there to assist. Whether it is a delayed shipment or a blend that you aren’t happy with, we will be there to listen and provide prompt and effective service. If you need any help in preparing matcha or have any questions about the product, please email us and we will point you to the correct resources.

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