Where to buy (USA)
For customers based in the USA, you may purchase our products directly on our site. All orders placed on our site come with free shipping. Alternatively, if you’re an Amazon Prime customer, you can purchase on Amazon to enjoy the included 2-day Prime shipping
Naoki Matcha (USA)
Where to buy (International)
Outside the USA, we currently also offer our products in Singapore through our sister site, https://naokimatcha.asia. If you’re not from Singapore or the USA, tell us where you’re from! We may not be able to deliver our products to you now, but we certainly hope to do so in the future.
Naoki Matcha (Asia)
Purchases on this site are shipped with free standard shipping (5-8 days) from our warehouse in Saint Mary’s, GA.
Purchases on Amazon.com are shipped using Amazon’s fulfillment services. This means free 2-day shipping within the continental USA if you are an Amazon Prime member.
We cannot accept returns because our items are food items. However, if you are dissatisfied in any way, please reach out to us.
We see a big part of our mission as helping you make the best of your matcha purchase. Do speak to us if you are facing any issues, and we will make sure we solve your problem in every way we can.
Talk to us
We want to help.
Frequently Asked Questions
These are some common questions posed by customers which we think you may find useful.
Our matcha is tested for radiation and heavy metals by third party laboratories. The results are consistently in the negative. We always ensure that the tea estates we work with have rigorous compliance and safety testing procedures in place. If needed, these testing certificates are available upon request.
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